TokAli Group

Exchange Policy

EXCHANGE POLICY

Normal priced items are exchangeable within 7 days from date of purchase with ORIGINAL RECEIPT.
STRICTLY NO exchange for discounted items / sales items.
Exchange items must be in new and original condition with all original tags / labels attached.
Where the value of the item taken in exchange exceeds the value of the item returned, the customer shall pay for the excess; in other cases, the NO cash refund policy shall apply.
We reserve the right to refuse any exchange.
STRICTLY NO cash refund.
Applicable for purchases made in Malaysia ONLY.